Privacy Policy

  1. General information

    This Privacy Policy applies to the website available at soahub.pl.

    The website operator and the controller of personal data is EURO SPÓŁKA Z OGRANICZONĄ ODPOWIEDZIALNOŚCIĄ, ul. Franciszka Salezego Jezierskiego 7/23.

    Contact e‑mail address: info@soahub.pl.

    The Operator is the Controller of your personal data with respect to data voluntarily provided on the Website.

    Personal data are used for the following purposes:

    • newsletter distribution,
    • comments system,
    • online chat conversations,
    • handling contact form enquiries,
    • order preparation, packing and shipment of goods,
    • provision of ordered services,
    • presentation of offers or information.

    The Website collects information about users and their behaviour as follows:

    • through data voluntarily entered in forms and saved in the Operator’s systems,
    • by storing cookies on end‑user devices.

  2. Selected data protection measures used by the Operator

    • login and personal data entry areas are protected at the transmission layer (SSL certificate),
    • personal data in the database are encrypted so that only the Operator holding the key can read them,
    • user passwords are stored as hashed values (one‑way hash),
    • administrative passwords are changed periodically,
    • regular backups are performed,
    • software used to process personal data is regularly updated (including development components).

  3. Hosting

    The Website is hosted on servers operated by cyberFolks.pl.

    The hosting company keeps server‑level logs for technical reliability. Logs may include, among others:

    • resources identified by URL,
    • timestamp of the request and of the response,
    • client station name (HTTP protocol identification),
    • information on HTTP transaction errors,
    • referrer URL,
    • browser information,
    • IP address,
    • diagnostic information related to self‑service ordering through forms on the site,
    • information related to e‑mail handled by or sent from the Operator.

  4. Your rights and additional information on data use

    In certain situations, the Controller may transfer your personal data to other recipients if it is necessary to perform a contract concluded with you or to fulfil legal obligations. This applies to the following categories of recipients:

    • hosting provider (under a data processing agreement),
    • couriers and postal operators,
    • payment operators,
    • public authorities entitled by law,
    • online chat solution providers,
    • authorised employees and contractors.

    Your personal data are processed no longer than necessary for the purposes defined by applicable laws (e.g., accounting). Marketing data will be processed for no longer than 3 years.

    You have the right to access, rectify, erase, restrict processing of your data and the right to data portability.

    You have the right to object to processing carried out for the Controller’s legitimate interests, including profiling, unless there are compelling legitimate grounds that override your interests, rights and freedoms, in particular the establishment, exercise or defence of legal claims.

    You may lodge a complaint with the President of the Personal Data Protection Office (UODO), ul. Stawki 2, 00‑193 Warsaw, Poland.

    Providing personal data is voluntary but necessary to use the Website.

    Automated decision‑making, including profiling, may be applied to you in order to provide services under the contract and for the Controller’s direct marketing.

    Personal data are not transferred to third countries within the meaning of data protection regulations (i.e., outside the European Union).

  5. Information in forms

    • The Website collects information voluntarily provided by users, including personal data where supplied.
    • The Website may record connection parameters (time stamp, IP address).
    • In some cases, the Website may store information linking form data with the e‑mail address of the user filling in the form (e.g., the e‑mail address may appear in the page URL).
    • Data provided in forms are processed for the purpose resulting from the function of a given form, e.g., handling a service request, business contact, service registration. The context and description of each form clearly inform about its purpose.

  6. Administrator’s logs

    Information on user behaviour on the Website may be logged and used to administer the Website.

  7. Important marketing techniques

    • The Operator uses Google Analytics (Google LLC, USA) for statistical analysis. Only anonymised information is shared with this service. The service uses cookies. Users can manage Google ad preferences: https://www.google.com/ads/preferences/.
    • Remarketing techniques are used to tailor advertising messages to on‑site behaviour. No personal data are transferred to ad operators; cookies are used.
    • The Operator uses the Facebook pixel. Facebook (Meta Platforms, Inc., USA) may associate a visit with a logged‑in user based on data for which it is the controller. The Operator does not transfer additional personal data. The service uses cookies.
    • Automated solutions may be used (e.g., sending an e‑mail after visiting a specific page – subject to consent for commercial correspondence).

  8. Cookies

    • The Website uses cookies.
    • Cookies are text files stored on the User’s device and used to operate the Website. They usually contain the website name, storage time and a unique identifier.
    • Cookies are placed and accessed by the Website Operator.
    • Cookies are used, among others, to maintain a logged‑in session and to achieve the purposes set out in “Important marketing techniques”.
    • Session cookies (deleted after logout/leaving the site/closing the browser) and persistent cookies (stored until expiry or deletion) are used.
    • Web browsers typically allow cookies by default. Users may change settings, delete or block cookies – see the browser’s help.
    • Restricting cookies may affect some functionalities of the Website.
    • Cookies may also be used by partners cooperating with the Operator, in particular: Google (USA), Facebook (USA), Twitter (USA).

  9. Managing cookies – how to give and withdraw consent

    If you do not wish to receive cookies, change your browser settings. Disabling cookies necessary for authentication, security or remembering preferences may hinder or prevent the use of the Website.

    Browser instructions:

    Mobile devices:

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